In Singapore’s competitive electricity market, Tuas Power Supply has emerged as a leading provider, offering a wide range of electricity plans to residential and commercial customers. With a focus on promoting sustainable energy consumption, Tuas Power Supply has established itself as a reliable and customer-centric electricity retailer. This article delves into the company’s history, services offered, commitment to sustainability, customer support, and the benefits of choosing Tuas Power Supply as your electricity provider.
Company History and Plans Offered
Tuas Power Supply, a subsidiary of Tuas Power Generation, is a key player in Singapore’s electricity industry. With a rich history dating back to 1995, Tuas Power has become synonymous with reliable and efficient power generation. The company offers a wide range of electricity plans tailored to meet the needs of various customer segments with flexibility and choice.
Whether you’re a household or a commercial entity, you can choose from fixed-rate plans, variable-rate plans, or even plans with additional benefits such as insurance coverage. The company’s website serves as a comprehensive platform where customers can explore the different plans available, compare prices, and make informed decisions.
Tuas Power Supply is positioned as one of the authorized electricity retailers catering to Jurong households, following the soft launch of the Open Electricity Market. Since the full launch in the latter half of 2019, households across Singapore now have the freedom to select their preferred electricity retailer.
The option to choose an alternative electricity retailer has gained considerable traction, and Tuas Power has emerged as a preferred choice among consumers within the Open Electricity Market. The company offers a seamless and convenient experience, allowing customers to enjoy lower electricity rates while continuing to receive the same SP Services Bill.
With a strong track record of providing reliable electricity supply and extensive experience in the field, Tuas Power is dedicated to helping customers maximize their electricity savings. By choosing Tuas Power as their electricity retailer, homeowners can look forward to enjoying greater cost efficiency and reduced expenses for their households.
Their plans are as follows:
PowerFIX 12, PowerFIX 18, PowerFIX 24, PowerFIX 36, all with a set rate of $0.2952/kWh.
If you’re looking for carbon neutral or solar electricity plans, you’ll have to look elsewhere. Tuas Power currently does not offer any green electricity plans.
Promoting Sustainable Electricity Consumption
Tuas Power Supply recognizes the importance of sustainable energy consumption and is committed to reducing its environmental footprint. The company strives to generate power using cleaner and greener sources, contributing to Singapore’s sustainability goals. Tuas Power’s power generation plants employ advanced technologies to optimize energy efficiency and minimize greenhouse gas emissions.
Through its retail arm, Tuas Power Supply actively encourages customers to embrace sustainable practices.
Recognizing the importance of staying ahead in the energy industry, TPS has launched an energy efficiency program for its consumers. As the market has liberalized, TPS understands the significance of promoting energy conservation and responsible energy usage. By offering an energy efficiency program, TPS aims to empower its customers to make sustainable choices and contribute to a greener future.
One aspect that sets TPS apart is its position as a pioneer in the industry. The company takes pride in being the first retailer to enter every market category, showcasing its commitment to innovation and leadership. In particular, TPS has excelled in the challenging and highly sophisticated landlord-tenant segment, where it has established itself as the premier choice.
TPS understands that to maintain its status as an innovative energy solutions provider, it must constantly adapt and respond to the changing needs of its customers. By being at the forefront of market trends, TPS ensures that its clients have access to the latest and most advanced solutions available. This dedication to staying ahead of the curve has helped TPS build strong and lasting relationships with its clients.
Customer Support and Benefits
At Tuas Power Supply, customer satisfaction is a top priority. The company provides excellent customer support through various channels, including phone, email, and an interactive website. Their dedicated team is readily available to assist customers with inquiries, billing matters, and plan selection. Tuas Power Supply’s commitment to customer service sets it apart as a trusted and reliable electricity retailer.
Signing up with Tuas Power Supply is a hassle-free process. Customers can conveniently register online, eliminating the need for lengthy paperwork. The user-friendly interface on their website guides customers through the application process, making it quick and seamless. Tuas Power Supply’s commitment to technological innovation ensures a seamless transition for customers switching their electricity provider.
Overall, Tuas Power consistently scores a 4.8/5 on SeedlyReviews because users appreciate the lower rates post-switch from SP group, the convenience of utilising the same bill, as well as Tuas Power’s stellar customer service.
Towards a Sustainable Future
Tuas Power Supply understands that the energy landscape is constantly evolving, and therefore, they continuously strive to meet the changing needs of customers.
The company actively explores innovative energy solutions, including energy storage and renewable energy sources, to stay at the forefront of the industry. By embracing technological advancements, Tuas Power Supply ensures that its customers benefit from the latest developments in the energy sector.
FAQs
How long does it take to switch to Tuas Power?
With your completed online application and documents received by Tuas Power, it will take about 2 to 3 weeks for your transfer to Tuas Power to be completed. Tuas Power will submit your application based on your preferred transfer date to SP Group and they will inform us if your preferred transfer date can be achieved.
In the event that the preferred transfer date cannot be achieved, SP will assign another date for the transfer. SP will send you a letter to inform you of the transfer together with updates on your security deposit.
Do I have to pay any additional fees to switch?
Not to worry, there are no additional third-party fees or charges to switch from SP to Tuas Power!
All of our standard and non-standard price plans are all in and will not consist of recurring monthly charges. The rate you have signed up for is the rate you will be billed for the contract period. You will not get surprised charges.